MOHAMED AFSAL KHAN.H

afsal786@outlook.com rahmanafsal@yahoo.com khalilrahman771@gmail.com afsal_kum@hotmail.com afsal4355@gmail.com

IT Technical Support Engineer / 1st Line Support Analyst

Summary

18 years of professional employment experiences as an Information Technology professional. Strong technical knowledge in planning, installing and troubleshoot large and medium network infrastructures. Strong management, leadership, and supervising skills. Excellent project Works.

Job Description IT Technical Support Engineer / 1st Line Support Analyst

WORKING  EXPERIENCE . 

 

2  Years    Experience  Worked as a Technical support Engineer in

Hoshan Pan Gulf  at Bur Dubai in U .A.E   Since  June 2006 up  to June  2008

 

11 Years    working   Experience as IT Technical Support Engineer in

Saad National  boys  School.  Dammam, KSA Since  NOV  2008  to  Until  FEB 2020

 

EDUCATION BACKGROUND

         Diploma Computer Engineering   in Regional  Engineering Collage,   2003. INDIA

 

Course                                     :           Bachelor of  Science (B.S.c MATHS)

Major                                       :           MATHEMATICS

College                                    :           ANNAMALAI UNIVERSITY (INDIA)

University                               :           ANNAMALAI University (2006)

Percentage                               :           67%

 

 

IT Technical Skills:

Desktop support, Help Desk (Level 1&2 ). Win XP, WIN 7, Win 10 and Apple MAC operating systems installation and server administration. PC troubleshooting, Repair and maintenance. Computer antivirus installation and Windows security analysis. Network protocols (TCP/IP, NetBIOS, IPX, L2TP)